DSW in West Covina is a solid spot for shoe shopping and usually gets the job done. The store is fairly organized and has a good variety of styles, from casual sneakers to dress shoes, so it's easy to

Exceptional customer service!!! If you like being greeted at the door. Treated like a guest with employees seeking to truly assist you. This is the place to shop. Customer Service is a lost art, but N

I went into the store today to deal with a replacement for an online order. Kimberlee was beyond helpful, kind, and validating in my replacement. I would 100% come back to this location because of her