I recommend this hotel to families, groups and individuals. The experience that I had was an amazing one especially traveling with my grandkids. The kids were amazed by how beautiful the atrium and th

This is the best hotel for customer service I have ever encountered. And I have stayed at luxury hotels in New York. Every single person in every single department was amazing. It is rare that every p

The hotel rooms were very disappointing and gross. I had to switch rooms upon arrival 3 times before I found a somewhat clean one. Carpet, headboards, tub, beds were very dirty. The toilet barely flus