Platinum member. We were in 2175 and 2177 joint rooms and stayed with points and points upgrade. The only platinum benefit was they were willing to offer late check out 12:00 instead of 11:00 (I was t

Absolutely loved the hotel and the wonderful room or should I say the huge apartment we ended up in. Every little detail was considered in the kitchen and bathrooms, from free washing powder (there’s

I noticed a yellow stain on our sheet—clearly the sheets were not washed well. I called the front desk requesting a new set of sheets at 8 pm. It took them an hour to bring us a new set of sheets. The