First, let me say I used a booking company to make my reservation. When I arrived at the hotel, it was 9 PM. It had been a long day and we were tired we got to the check-in counter. I gave the young m

Don’t pay for an upgraded room. They will charge you for it and then claim they don’t have it, and offer you an insulting $50 or $100 credit at the hotel bar. Manager promised us the room we paid for

I had no water for 2 days and no hairdryer. I was repeatedly told that they would bring me a hairdryer and that the water problem would be fixed but it never happened. The people were super nice but t