EdiThe only reason I'm even giving them the 2 stars is because the products I've purchased from them are very nice. However their customer service is terrible. During a buy one get one sale I purchase

Cheap! My earrings broke when I opened and they won't respond to my emails or calls. They never call you back don't even bother calling.

My friend and I came in to get "permanent" bracelets and my friend's bracelet fell off in less than 24 hours. My bracelet was gone in less than a week. A huge disappointment and waste of money.