There is a tv in the lobby they play on full volume while people are stuck waiting. The TV discusses gross medical conditions that my daughter and I didn't want to hear about while we waited. They sho

I'm not from Missoula originally, but where I'm from, we don't call 3 hour waits times "urgent care"

Extremely poor customer service from the check-in standpoint. The young lady who checked me in in the room was authentically friendly, professional and knowledgeable.