This is actually a zero star review, but that is not an option. AVOID BOOKING WITH HERTZ IN CHARLOTTE, NC. Having an advanced reservation does not mean there is a car. They do not call to tell you the

Hands down...the worst rental car experience Ive had. I dropped this rental off on a full tank of gas, not only was I charged a fuel surcharge, but they also did not return my full deposit. My garage

There's a reason Hertz is rated a 1.7 overall out of 5...they suck that's why. I reserved a pickup for a move over a week in advance. They texted a reminder to me at 3:20pm the day before I was suppos