Ordered a Deluxe Standing Spray for a Family Funeral through FTD and this is the Florist who got my order. I was shocked that the arrangement was not the deluxe arrangement and wasn't even comparable

Flowers delivered were NOT representative of the flowers I ordered online. When I contacted Gibsonia Flowers, they pointed to their policy of "replacing at their discretion". I replied, "That's fine!

My beloved boss sent me flowers long distance from VA. Gibsonia was the florist who ended up fulfilling the order here in Florida. The arrangement was absolutely beautiful. Very colorful, artful, bala