A hail storm came through our neighborhood and insurance was covering everyone's roofing and siding, so it made sense to do the windows as well. Some of our neighbors got all their windows replaced by

As shown in the video, rainwater poured into our basement through a window installed less than a year ago by Window World Western Chicago, causing significant flooding. The most disappointing part was

You may see some negative reviews, especially on Google, TrustPilot, etc., but I believe the quality of service is specific to a particular franchise. Most of the bad reviews we read were for location