Popped into this Madewell for an in-store pick-up and had a solid overall customer service experience! The shoe size I thought I needed ended up being way to big, they didn't have the size I thought I

This is for their online inshore pick up review: although I enjoyed their in store experience, their online in store experience is. It the same. It took them a long time to deliver the order for pick

Bought jeans and had them hemmed here. Jeans were ready in less than a week. Everyone is very friendly.