We hold a decent sum in our BayFed accounts and now they've levied a petty $10 fee. Now that we're trying to transfer funds to a new, external account, they keep refusing to verify the new account eve

Bayfed is an excellent credit union. The employees are well trained in customer service. There were some technical issues in the past but the manager took care of us and we appreciate that.

Years ago, my 16 yr old was closing her account, and that's when the clerk looked at us and said "this is not her SSN! " Long story short, they would not give me the name of the thief that used her SS