I went to Hermès to purchase Christmas gifts for myself and my mom, fully expecting the level of service this brand is known for. Instead, I was treated with extreme rudeness and impatience by a sales

Service is lacking at this location. SA seemed like I was bothering her with my questions. I just moved to Houston and miss the SoCal location as their SA's are the sweetest. Will not be back and woul

The store was very busy because it was a Saturday afternoon. The staff was attentive even though they were with other shoppers. When it was turn, I had an amazing experience.