I made a "new patient" appointment for Smiles at Lakewood Ranch two months in advance for last Wednesday, March 25, 2026. That morning about an hour before my appointment I received a call from them i

Called. Asked for a new patient cleaning for my veneers. Was told new patients are booking 7 months out. Staff asked if that worked, I said 7 months out is a long ways out. They disconnected the line

Had the routine cleaning every 6 months. They scheduled me a month earlier than the 6 month mark and now insurance doesn't cover the exam (where the dentist comes in after the cleaning and asks if eve