brought in my watch for a new watch band...great service. my watch band came with the wrong pins, Phillip fixed it right. Thank you!

10/10 with Douglas Jewelers, went in to fix my Chain and left satisfied with how Brand new it looks , and the pricing was not bad as well . Definitely going back there for future purchases. Thank you

I came here to have a ring re-sized (1/2 size bigger) and they did not fail. I cannot tell that anything was even done to it. Very friendly guys & very communicative. I'm impressed and will be back fo