Just really, really incompetent. If you trade in a vehicle and / or lease a vehicle expect them to screw up every aspect of the dmv paperwork and deal with a hassle for months and months. And then you

I had a very disappointing experience with AutoNation Volvo Cars San Jose while trying to purchase a new XC90 from out of area. From the beginning, I was extremely clear about wanting everything docum

We were told by the finance manager when we purchased our car that the title and registration would come in the mail in about 60 days. When it didn't come, I texted the sales person for status. He sai