Mind boggling slowness in drive thru. It seems they only take one order, make it, hand it out the window, then take another order. HELP !!!!!!

Today while we were eating a WHITE employee was sitting in the lobby having a phone conversation in which she used the N-word, including the "hard R," at least a dozen times or more. At first quietly,

Great Wendy's location! I don't frequent this location, or really any Wendy's for that matter. That being said, when I do, this one always blows me away with the friendly/fast service and the quality/