The people at the counter are extremely rude, inexcusably unhelpful, and a perfect example of the inefficient, wasteful, abuse of taxpayer money to keep these outdated and unhelpful government agencie

These folks work fast and process is efficient. as long as you have your stuff together, you move quickly. Recommend getting started early for efficiency.

I've honestly never had an issue. Typically I research what I need to bring rather than having to wait in line only to find out I don't. While yes the people there can be a bit short at times I believ