Bought a PC from Orland Best Buy that had a defect but that is beside the point. Brought it back to Tinley park Best Buy since Orland had no stock for a replacement. Was about to get a new replacement

I would love to give a lower rating for their Geek Squad and customer service overall. I called the phone number provided and was sent to voicemail. The mailbox was full and was told to try later. I o

Hav the phone actually go to the store. Had a simple cell phone question that the "call center couldn't answer". I go to the store and in less then 2 min i had my answer. Even the employee was frustra