after 5 months the remote on our lift chair doesn't work properly. called the store which told us to call the company. lazboy has a terrible phone system and after leaving 3 messages without any retur

I bought a loveseat last year and it needed a service call to repair two issues. It took about 4 months for them to come out to make the repair, and the repair guy broke a vintage piece that wasn't ev

Wednesday, 1/29/2024, I contacted Grapevine La-Z-Boy to tell them that for the second time in two months my chair was broken. The first time, they waited a week to pick it up and then was being servic