Family member has a serious health issue. Currently, concerned about the following area with the Standard of Care: * Communication between various Medical providers outside the area and staff. * Respo

My daughter mistakenly ended up here instead of at Mercyone next door (she is new to the Dubuque area). They ran her insurance card and did not inform her it was an out-of-network provider. (She had l

The billing department screwed me over. They said I had to pay my procedure ahead of time which I had to pay via credit card. They then went on to bill my insurance for the same amount. And wouldn't y