Not very helpful and the staff member I was with was rude. They want us on their line but once we are- they are hesitant to resolve issues for us because they're "salespeople". Just find a deal online

Came to this Verizon location to trade in my iPhone 13 Pro Max for the new 17 Pro Max. The employee (I believe his name was Will) repeatedly told me they "don't do trade-ins" -- which is funny because

Today I went into the location at Natomas which I've been to several times before. This most recent visit today was for me to turn in my old iPhone 16 Pro Max since I upgraded to the 17 Pro Max. I wil