Subs always hit or miss here. Sub was terrible with the weakest toppings and lack of meat. Also management could look into the staff because they are not friendly at all except the cashier lady.

As someone who was new to potbelly I was super excited to try their sandwiches and ordered from the EP Mall because that was the most convenient location. Huge mistake- they ignored my customizations

I went here for dinner at 6:00 pm and the service and staff are Great! The nice young teenager who waited on me and made my sandwich was very polite and he has a great smile. The broccoli cheese soup