I have used Avis twice in my life and both times have been a disaster, not the cars they were good just like other rental agencies it's the customer service that is terrible. In this particular incide

The WORST rental experience... and I've had the rental for an hour and a half. Kim... if that's her real name.. I've just talked to a few times in the last 20 min and less than 5 min ago... on Preside

Not only was my rental car driver incredibly old and slow to load, depart and drive...he also dropped us all off at the wrong area of the terminal. Wear sneakers bc you'll have to run!