Why is the steam room still closed? It was supposed to be open a week ago. As a member, communication is expected.

Their cancellation policy is criminal. You cannot cancel without a doctor's note. Even with a doctor's note, you are charged a $50.00 fee. I cancelled in January, but even with a doctor's note stating

Not clean, just okay. The disinfectant is in a spray bottle but you can tell it's just water. No one wipes down their equipment after use or before use. Conceding during flu season