Hold time said 30 minutes. Now on hold for 50 minutes. I tried to chat online and hold time 10 minutes.

While signing the back of checks, my sunglasses accidentally fell into the trash opening in the table. I asked customer service for help. After waiting a long time, I looked into the manager's office.

DO NOT bank with this institution. admittedly, they used to be a top notch credit union but not anymore. They are not to be trusted.