Walked in on a Wednesday morning to make an appointment, car was hit on the highway pretty hard with no noticeable damage, just wanted someone to check the frame wasn't bent etc. Told them all this an

Left work to find something hanging from my undercarriage causing a very loud scraping noise. Ended up at Emerson, where I had never been before, and asked if they could take a look. They immediately

Needed a tail light replaced. Got an estimate. Made an appointment. Brought car in. At 5:00PM I called to check in on the repair. They said they called me as they had ordered the wrong part. I looked