Very disappointing experience at the men's department in Saks West Palm Beach. Staff had no measuring tape and seemed unsure how to size a basic dress shirt. We ended up figuring out the size ourselve

Terrible service -- I'll never shop at Saks Fifth Avenue again I have been a customer of Saks Fifth Avenue for years and spent thousands there, but my recent experience destroyed my trust in the store

I was happy with the service but when it came to the follow-through on my order I realized that a big business like Saks doesn't care about an individual shopper. I ordered a piece for a friend's birt