What an awful coffee shop. Please can somebody buy this franchise and make it warm and inviting. If I owned this business I’d be ashamed to let people in through the door. Feel for the people who work

Good coffee but the dirtiest Costa I’ve visited considering it’s a Sunday afternoon with little trade. Tables sticky and covered in sugar as is the floor which is also littered with serviettes,sugar w

I’ve been a long time customer of both Costa Coffee stores in Upminster, but the experience today was frankly appalling. I did not recognise one member of staff and they didn’t appear to have a clue w