Completely embarrassing experience infront of my friend who visited NANDO’S for the first time. We ordered snacks and juices, more to order later if she likes it, waitress were rude, asked for napkins

The environment of restaurant was too good. Food was amazing. Muskan was so polite while serving me and my family. Nandos is best.

Chicken was very pale no char or flavour on it, cut open to find it was raw! When I told the member of staff she didn’t seem to care, no apology I had to request a refund which took 3 members of staff