I brought my 135-pound Newfoundland in to have some clumps removed. Michael worked on him for hours. He told me afterwards (and I believe it) that he shampooed the dog three times, and had him soak in

Every time. Not most of the time but every time I go in there I experience some foolishness with the line. It's long and slow. They do way too much talking. That's not customer service. I have to go a

Absolutely amazing customer service and staff. I went to adopt 2 kittens and I was helped by everyone I talked to. They were fantastic in helping me find what I needed and giving the information I ask