They fixed the problem, which shows they are endeavoring to do the right thing. So a goldstar for them, even though it was an unneccesary difficulty.

they broke the oil filter bracket and wanted to charge me $65 to replace it. Toyota almost never breaks that bracket and if they do they replace it for free. I guess the lesson here is don't get your

Raiden explained thoroughly and transparently the issues he found with my car. Never once did I feel like I was being pressured into buying any services. I feel like this is a rare experience when it