The person collecting the equipment was rude and seemed to be the manager. This is bad for Verizon's branding. Three employees, all of whom were glued to their phones, seemed not to care about their c

went there to collect the equipment that Verizon had arranged for my account. Three staff members kept insisting that I buy a new phone. When I said not interested, they said they did not have the equ

Terrible customer service. We had to drop off equipment. Extremely rude and would not scan everything while we waited. He said you will get an email in 20 minutes. Didn't even look at us just walked a