3 weeks ago went in to close my wife's lock box gave them my power of attorney signed the appropriate forms and was told they will reach out to there locksmith and sent up a time to meet its now going

Terrible customer service!!!!!!!The financial advisors make appointments and leave you waiting by your phone for hours. I have had an account there for 10 years. I never bothered anyone for all these

Everyone there is lovely. Not sure why people are waiting in chairs for 30 minutes as if you can't go up and ask someone for help, its pretty comical. You really sat down, said nothing to anybody, and