Overall a pretty terrible rental experience at this location. My flight arrived 25 minutes early so I went to the counter 25 minutes before my scheduled pick up time and they casually checked me out a

Picked up the car later and dropped it off before the reserved time. When I got the bill after I had already got on my flight back home they added a line literally called "Additional Charges" without

My first contact with the customer service desk representative was HORRIBLE. She had the WORST customer service. A very poor reflection on Hertz@ Boise ID airport. The person 'HC' (according to the co