Bought some shirts through ll bean catalog. One was defective so I took it back to the store in burlington. It was basically rejected very quickly. The seams came apart and 2 women at the counter said

Bob helped me find a pair of 2aterpro9f sneakers for early morning walks with my dof. Suzanne cgecked me out. Whole process 20 min or less. Staff was, as alwsys, very helpful and friendly. I dont know

Unprofessional store manager. also I called customer service and they called me and straightened every thing out. Ty