Amazing customer service by the manager and their team. I exchanged an item via mail back in Sept 2025 but never received a refund or the item. The item was sold out, hence why I never received it. I

The woman at the counter let a man cut the line (he literally strolled into the store and walked up to the register) after myself and other woman had been waiting for almost 10 minutes. She would have

Just a shout out to the customer service at this location! Worked with Olivia, and she was by far the best sales associate at J Crew I've met in my 20+ years as a customer. No pressure approach, just