Worst phone store ever. I went in a few months ago because I had some extra charges on my account and the manager ( short, dark,Hispanic, middle aged) looked into my account, pretended to help me and

Waited 45+ minutes on hold with no callback option. No apology or effort to fix the problem just excuses.

The clerk there is rude and not professional at all. They don't accept the trade in phones, don't waste your time there. The one who speaks Chinese is bs