Ordered a toy from them. they refused to ship it as they felt it defective. Offered alternatives or a refund. That's customer service! of course I picked an alternative.

I've been following this store for a long time. I grew up in HP and never knew where the store was located and they close at five. I happened to be in the neighborhood and went in. It's a real cute co

Came to this store for Jellycats and was so impressed! They had such a wide variety, even some you don't usually see on the website. There were also lots of other fun character items to browse. Highly