when you call to cancel your plan they say you have to come in to cancel! Unbelievable people! They will try anything to keep you there! Thought it was a nice place until I tried to cancel! Almost imp

I have been a member of PBT for 20+ years. Never had a problem, and I feel conflicted leaving one star because it's been a solid 5 over the years. However, Kennedy at the Hazel Dell location has been

Apparently, PBT is known for continuing to charge customers even after they have attempted to cancel their membership. My wife called to cancel and had no problems, I called and the person admitted th