Emser provided very poor customer service when we attempted to purchase tile from them. It was nearly impossible to get answers to our questions, and we ultimately chose to take our business elsewhere

Emser gave me samples of a tile that did not match what was sold to me. Upon receiving the tile, my installer told me the tile was significantly mismatched from the sample and should not be used. I re

We have had the greatest customer service from Justin and Paula! They have helped in every way possible and go the extra mile to make sure all the details are in order! We also love all the Emser prod