I'm extremely disappointed with this company's lack of communication and professionalism. We had a Duffy boat booked for a birthday party this past Saturday, and they canceled on us the night before,

If I could give them a "zero", I would! Despite having a reservation for 12 people, for a Saturday boat ride, they left a message Friday afternoon the my reservation was canceled. I immediately tried

Canceled my prepaid reservation less than 24 hours before the date, and have still not received my refund five days later. I've called, texted, emailed several times and the mailbox is full. Horrible