Update, since their response is meaningless , They will not try and help and although they did call, I wasn't going to waste anymore time with City Furniture. The first rep I spoke to was so rude and

Don't waste your money on the warranty that doesn't really exist . $500 waste ! I never take warranties , but the sales person talked us into it. A year into it , my stains and messed up fabric is con

City Furniture is located in the lower level of the Ashley Furniture store at the Wellington mall. Ashley is a great brand but it's more traditional than I wanted. The lower level had the more modern