I rarely leave reviews, but my experience with this entity was so bad I feel compelled to warn others. This is one of the worst businesses I've come across in my 30 years. In particular, the customer

Terrible customer service. We were told we had a "top-of-the-line" Carrier system, which they installed. Since moving into our home, we've had nothing but issues. Our AC stopped working in the summer.

We contacted Suburban HVAC for an estimate on a new HVAC system (heating and cooling). Paul came out, took notes, pics, etc and said he get back to us with an estimate. One week later, I called the of