Outstanding customer service and attention to detail, assisted last minute with important transactions! Carmen and Poonam were great with their service and time, Courtney helped facilitate overall ver

Branch manager, Poonam, dedication to managing this branch on E 14 San Leandro, is outstanding. Vanessa, the notary, is totally amazing. Poonam and Vanessa's outstanding customer service has convinced

Of course, I was racially profiled here! The lady would not cash my 200 check as I have been with BOFA since 2015. The lady needs to be fired IMMEDIATELY! I should have gotten her name. Short asian la