Very rude employee, wearing a hat flipped to the other side I asked for water kindly and he said I had to make a line it, so I did then I asked for a cup holder since I got everything I ordered and he

The big guy with the red beard is too stressed to give good service. Nothing is labeled.

I come to Barnes and Noble Cafe at the Grove for many years. Level of customer service dropped to the point when you have to face two rude workers. One of them calls himself a manger. I see him workin