ook money out of my account for a rental, then because of an issue on their end it's showing pending on their end even though it's pulled 100% from my bank account. So now I'm out $300 with no rental,

I would give zero stars if I could. If you need hardware or other basic items, this is the place to go- but they should really stick to what they are good at. Windows and other items that they offer i

Kudos and a thank you to HD Manager Jen, who went above and beyond what was necessary today in handling my complaint. From the pov of a customer, she is an amazing HD employee!