No deliveries on weekends and lost a 65 pound delivery. Customer service is outsourced and they don't care.

I picked up a package today. I missed the delivery earlier today so I talked to a representative and i was able to come by before FedEx closed and I was able to pick up my package. The whole experienc

I was expecting my replacement phone from Verizon which was to be delivered by FedEx. I knew I would not be home and tried to let FedEx know. First, I tried online, but it won't allow that to be done