I'm furious. Bought a 22 Highlander 2-3 months ago and was told the vehicle had been gone through & new battery had been installed. Was having starting problems so tried making appt via chat, but had

Poor communication. Even WORSE customer service. Was told part was going to be in upon arrival of our appointment. Numerous phone calls were made to make sure this was going to be the case. Gave them

There isn't much transparency for factory recalls. Made an appointment 2 weeks ago in-person with a technician and was told appointment would take 3-4 hours. 24 hours later and I have no updates on re