Always very helpful and great store location. Great selection and staff. I love my away bag.

We visited the Chicago store on a Sunday around 4ish -5pm. First off, when we walked in, it felt like we are inconvenient the staffs to have him showed us the suitcases. It seems like they felt that w

Went to do an online return that was still wrapped in its original wrapping. The store employee asked if I had the box it came in as if the item was used and damaged. I didn't realize I had to save a