Was told by manager his tech was "having a day" ... Would not return. Got my vehicle serviced here. Got the "all inclusive" bundle which included lube, oil change, tire rotation, and multi-point inspe

I am writing to formally express my concern regarding the lack of support I have received from Berwyn Kia in addressing ongoing issues with my vehicle. Despite multiple attempts to obtain assistance,

Service department is in dire need of customer service training. Three associates standing around talking while a customer is waiting, one eating at the desk. When they finely acknowledge you they mak